Broadridge Financial Solutions, Inc. (Broadridge) today unveiled its international rollout of the Broadridge Communications CloudSM, designed to enhance digital investor communications by enabling financial intermediaries to provide improved customer experiences and data-centric insights.
The platform manages various communications, including confirmations, statements and prospectuses. Designed to facilitate bidirectional communications, the platform also offers tailored experiences to potentially increase investor engagement and operational efficiencies.
According to Broadridge’s ‘2023 Digital Transformation and Next-Gen Tech Study‘, over 50% of financial services firms prioritise digital transformation.
The Broadridge platform, which has processed billions of digital communications in North America, seeks to address this trend in the global investor services sector.
Demi Derem, senior vice president of international investor communications, digital transformation & market innovation, Broadridge, said, “As the world continues to shift to digital and more personalised communications, investors are demanding the same type of experience, access and instant service from their financial service providers.”
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